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TOP TIPS #9 Are your quotes going to clients SPAM folders?

Several times this week we have been patiently waiting for conveyancing quotes to come through which have later been found in SPAM folders. Why does this happen?

The top reasons are:

#1 Too many images in the message

#2 References to SPAM trigger words (amazing, cancel any time, congratulations)

#3 The email doesn't include a physical address

#4 There are too many attachments or they are too big

Whilst all this seems quite obvious, when did you last check if your quotes and attachments have got a bit bigger than they used to be?

Do you find yourself saying 'Have you checked your SPAM folder?'


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