Business Development
Our research shows us that many firms fail to handle incoming conveyancing enquiries well and that firms are invariably poor at asking for the business during the first phone call and many fail to follow up at all.
Our Premium Report will not only highlight how your staff are engaging with new business, but it will also serve to benchmark your position both in terms of customer experience and financial standing amongst your competitors. In addition, it will show how your business is regarded in the eyes of your introducer marketplace and highlight the opportunities that may be available to pursue.
Our reports provide you with the basis for training and business development activities that we can help to deliver.
Business development does not have to mean increased volumes of work, it can be the pursuit of:
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increased profit margins
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better call handling
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improved brand awareness
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the ability to move away from 'low profit high volume' work
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elevated staff welfare
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more control of your own destiny
Helping you to improving interactions with clients and introducers is the cornerstone of our business. Your conveyancing department walks a tightrope and struggles to remain profitable as the legal landscape continues to evolve. You need to demonstrate your commitment to best practice as engaging with new clients can often be both the lifeblood and bane of your business.
Prospective clients are looking for a simple transparent estimate of costs showing all necessary disbursements. It should be delivered in a timely manner in a format they can understand. Satisfying this relatively simple criteria dramatically increases the chance of winning new business.
In summary our Reports will help you to:
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Identify your training needs
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Qualify and deliver new introducers
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Understand how much financial headroom you have to increase your fees in comfort
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Understand the size of opportunities that exists for your business
